HelloCleanse Frequently Asked Questions

We fully understand that consumers must know what they are buying especially if it is health that is at stake.

In this time of the pandemic, we need to exhaust all possible measures to keep us and our loved ones safe. Apart from social distancing and wearing masks, frequent hand sanitizing can greatly help us keep the virus at bay.

And since HelloCleanse is new in the market, we thought of pulling up all the questions we often get and compiled them all together with our answers.



1. What is HelloCleanse?

HelloCleanse is an alcohol-free multipurpose sanitizer. It can be used to disinfect your hands and stuff like shoes, bags, keys, coins, doorknobs, car interiors, courier packages and etc.

2. How safe is it to use on the skin?

Our sanitizer is very safe to use even on sensitive skin like babies'. It is alcohol-free so it won't cause drying or irritation even if frequently used.

3. Is this really effective against the Covid-19 virus?

Yes, it is! HelloCleanse is a TERMINAL DISINFECTANT. It can function as:

  • Ovicidal
  • Virucidal
  • Sporicidal
  • Fungicidal
  • Tuberculocidal
  • Myobactericidal
  • Bactericidal (including MRSA)

Its main active ingredient is quaternary ammonium compound (didecyldimethyl ammonium bromide). This is from the family of “quats” and the particular compound we are using is specifically designed for BIOSECURITY.

Our active ingredient is also one of the 5 recommended disinfectants by the World Health Organization (WHO) that are effective to combat enveloped viruses like the Covid-19 virus.

4. Is this non-toxic?

Yes, as mentioned, our sanitizer is designed for biosecurity. This means, our sanitizer potently destroys the microbes while keeping the host - humans and animals - unharmed.

All ingredients are plant-based too.

5. Is it safe to use on any surface?

Absolutely! HelloCleanse is alcohol-free and is non-corrosive.

This won’t damage any kind of surfaces. It is safe to use on clothes, leathers, metals and etc. You won’t need to worry if you need to sanitize your cell phones, wallets, bags, shoe soles, car keys, or even car interiors!

6. What is the scent of HelloCleanse?

Our sanitizer has a hint of lemongrass scent as lemongrass oil (Cymbopogon flexuosus) is one of our main active ingredients. The scent is not overpowering and non-irritating.

7. How quickly does it take effect?

HelloCleanse is rapid-acting. It can kill 99.99% of microbes in just 30 seconds (other disinfectants take 5 to 10 minutes to take effect.)

Our sanitizer also provides 72-hour protection on the surfaces where it is applied/ sprayed.

8. Is HelloCleanse FDA approved?

Yes, HelloCleanse is FDA-approved.

This has also undergone numerous laboratory testing to prove its efficacy against different microbes.

If your query isn't answered in this article, feel free to message us out through our social media channels.

9. How is HelloCleanse different from other disinfectants?

Please refer to the table below.


We now accept COD transactions! Check out through our Shopee store!